5 Reasons to Use Salesforce in Your Business

We’ve made a pretty big deal about cloud-computing. And why not? It’s an excellent, accessible service which cuts down on hardware costs, loss of files, IT headaches and a plethora of others. Instant communication is great, especially when combined with handy features to support your business.

However, it’s easy to get lost in the mud of multiple clients. Who’s the best cloud computing company? What can they offer you? The cloud is still a fresh concept and it’s got years to grow, along with the clients offering it as a service. But for this article, we’ll focus on one that’s made a solid reputation for itself, Salesforce.

Salesforce is no noob, they’ve been around for about 15 years and are considered one of the more reliable cloud computing outlets, along with solutions for consumer relations. Great, but how does this help you? Well, here’s a few things Salesforce can do for you to unleash business potential.

Target and Prospect Filtering

Here’s a good way to start increasing your consumer base: by focusing on the ones you have. In other words, understand your niche, and target a specific audience. Salesforce accompanies this goal by having access to large databases of consumers who follow through with purchases. On top of that, it has a dynamic email system that aims for specific consumers, all with an engaging professional look.

Professional Landing Pages & Lead Nurturing

Cutting down on the code clutter, Salesforce works to make lead following easier by supply high quality landing pages that are simple to set up. They have a few intuitive features like lead assignment, keeping you on the ball. Now, assuming you’re a sales company, you understand the importance of leads. Salesforce’s system lets you automatically score and filter leads that actually close. It works to help bring those dead ends out of the ground too. Alerts keep your workforce in the know, so follow ups are cleaner as well.

Helpful Customer Service Programs

Keep customers all smiles is important to any business. A company can be one short PR disaster away from losing itself. More so though, customer service is an investment of resources too, but Salesforce helps by cutting back. How so? Through a streamlined interface (gathered from data.com), a service rep can immediately look up client history and reported problems at the click of a button. Then, from an extensive database of answers to common issues, reps can get things resolved quickly. No blood on the floor, just satisfaction.

Improve Daily Tasks

Wouldn’t it be nice if you and your workers could take care of grunt work faster and focus on more leads and consumer relations? Well, Salesforce tries to address this by having some automated features, like creating immediate quotes or auto follow ups. Setting things up like it is pretty easy too, since everything is driven by point and click, simplified interfaces.

Build and Customize Apps

Last of the bunch is custom app creation, something for your IT crowd to mess with. This aspect of Salesforce works in two ways: either you use their system to create an app or mess about in HTML coding for something more fitting. This is huge, as it allows for a perfectly streamlined software that fits the needs of your business. Potential unleashed.

Learn more about how Stratosphere Networks can help you implement Salesforce into your business and provide the service and level of support you deserve. Contact us today via our contact form or call us at 877-599-3999.

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